Customer service model
At adapt our customers are at the centre of all we do. The livelihood of their business is in our hands. And it’s our job to understand their business needs and offer specialist resources as and when needed.

Here’s how it works:

Customer
Sits at the centre of all we do.

Service Manager
Central point of contact and responsible for the overall success of the relationship.

Technical Manager
Able to offer strategic technical advice and consultancy.

Commercial Manager
Offers a choice of solutions and works out the commercial agreements.

Billing Manager
Provides assistance of any billing queries or issues.