Adapt monitors and manages the IT infrastructure that stores critical business data and keeps applications available.
Adapt services work with your in house IT department by providing as much or as little support as needed. Our transparent processes and market-leading management portal allow Adapt customers to retain full control over the systems and services in our care, delivering a real-time, always-on view of applications and supporting infrastructure.
Adapt supports the full range of server and storage platforms, keeping operating systems and hardware tuned and patched to maximise availability, efficiency, security and performance.
We offer customised management services up to the operating system level, including proactive support, comprehensive server monitoring, hardware and resource trend reporting, hardware repair, operating system patch monitoring, alerting and installation services.
Adapt infrastructure management services are designed to enable customers to move at their own pace away from legacy systems towards a more standardised, efficient service-oriented model.
The most important aspect of any managed IT service is the integrity and protection of customer data. Adapt’s backup and recovery solutions are designed with customers to ensure data is always available 24/7, often extending into broader services that include archiving to reduce storage footprint and increase compliance and data accessibility.
Increasingly, customers require specialist help around the database layer and key application support. Adapt’s Database Management team deliver database tuning and performance optimisation services, performing the necessary work to ensure that the dynamic needs of a customer’s application environment can always be met.
Applications deliver genuine business advantage and are critical to the efficient operation of any organisation. Adapt enables customers to free up further time by delivering and supporting messaging and collaboration tools that help meet their day-to-day business operations including Microsoft Exchange, Sharepoint, Office Communications Server and Dynamics.
Built on our enterprise virtual data centre platform, we offer organisations a range of highly available, immediately accessible and power-efficient desktop options, fully managed and supported by Adapt.
IT infrastructure, applications, data and increasingly, desktops, must continue to be available in the event of a disaster or interruption. Adapt works with customers to design disaster recovery and business continuity solutions that meet the most stringent recovery point and recovery time objectives.