Messaging & Collaboration: Hosted Applications

Microsoft Exchange

Adapt’s Hosted Microsoft (MS) Exchange service delivers all the benefits of Exchange and Outlook without the investment in costly infrastructure.

Microsoft Exchange is the world’s foremost business email system, enabling communication and collaboration for many of the biggest global organisations. Exchange enhances company productivity through numerous advanced features:

Real-time-synchronised email, files, calendars and contacts
Mobile access on handheld devices
Advanced web mail
Shared calendars to help schedule meetings, book conference rooms and plan projects
Shared tasks that allow ‘to do’ lists to be created and assigned
Synchronised contacts across your PC and mobile phone

Your Exchange email is stored centrally on Adapt’s managed servers, delivering redundancy and fast connectivity wherever you are. Users are provided with numerous means of accessing email, calendar, contacts and shared files, including Outlook, Active Sync and Outlook Web Access, which are all provided free of charge.

Adapt’s hosted service enables you to get started with minimum investment in terms of time and money; simply add users as your organisation grows. Account configuration and management is achieved via an easy-to-use control panel and migration from your existing provider is simple – our consultants guide you step by step to ensure the process is straightforward and painless.

Microsoft SharePoint

Adapt’s MS SharePoint Hosting is a web-centric document management technology with project collaboration, document workspace, meeting, sub-site and discussion board features that allow you to collaborate and share information online. Our versatile solution helps you maximise the efficiency of your business processes and improve productivity, adding a layer of security and business continuity.

The MS SharePoint service enables you to connect and collaborate as your organisation grows. As the number of files you store increases exponentially, it can become difficult to keep them categorised and stored intelligently for efficient retrieval and use. SharePoint Hosting keep your files in a central location that can be accessed easily and quickly by team members, regardless of location. The service also supports versioning, which can help ISO-certified organisations track document workflows and integrates seamlessly with your existing line-of-business applications, providing users with familiar MS tools.

SharePoint Hosting gives IT departments the ability to implement a dependable, fully scalable collaboration infrastructure with minimal administrative time and effort.

Microsoft Dynamics Services

Adapt’s Hosted MS Dynamics service delivers a range of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) applications that provide sales, service and marketing capabilities.

Enterprise Resource Planning

Successful organisations need the right information to help them drive their key business objectives, to make smarter and faster decisions and to ensure they make the most of their assets and resources.

Combining the scalability of ERP tools with our Software as a Service model, Adapt customers can select a hosted solution that grows with their business.

Customer Relationship Management

The ideal CRM solution streamlines the way you communicate with customers and collaborate internally. Dynamics’ powerful workflow automation and analytics tools help you share information and tasks across sales, marketing and service teams to create a seamless customer experience.

Office Communication Server

OCS provides unified messaging through seamless integration of email, mobile communication and instant messaging. Delivering rich presence throughout and beyond your business, OCS enables group chat and audio, video and web conferencing.

The Adapt OCS service utilises a familiar utility pricing model, charging you only for the users who have access to the service for a particular month. Adapt offers service availability of up to 99.9% under SLA.

Antivirus and Anti Spam

Antivirus Management

Adapt deploys, manages and supports antivirus software throughout your computing environment from server and network infrastructure to desktop level and remote workers, further reducing the risk to your business.

As a managed service, Adapt proactively monitors solutions to ensure that signatures are kept up to date, minimising exposure to risks and threats from computer viruses, Trojan horses and worms.

Anti Spam Management

Adapt’s Anti Spam service prevents spam from reaching your network. The multi-layered Internet level filter captures 99% of all spam, removing threats, improving productivity and reducing the volume of unwanted mail reaching your organisation.

Our anti spam service is based on MessageLabs software, including innovative traffic management and connection management capabilities. MessageLabs’ proprietary Skeptic™ technology integrates heuristics rules, fuzzy fingerprinting and other techniques to pinpoint spam from new and unknown sources with near-perfect accuracy. Best-of-breed commercial spam filtering scanners provide additional layers of effective security.

Collaboration tools delivered as a service are for you if:

You are a small business or start-up that cannot run to the full costs of Exchange services
Your document control is insufficient
Your business demands higher SLAs
You have specific cloud application requirements

Key benefits

Easy to set up and use with the same look and feel as other Microsoft products
Increased security of business-critical information, email, documents and financial data
Improves the effectiveness of communication management throughout your organisation
Build a collaboration environment quickly and easily, saving management time
Easily scales and grows
Meets archiving and compliancy requirements

Features

Accessible from any location with an Internet-enabled device
Sites secured with SSL 128-bit encryption anti-virus protection
Versatile interface to access and configure application environment
Integration between Microsoft products
Collaboration tools with integration between email, document management, business reporting and financial planning
Flexible cost models and disk storage options
99.99% uptime guarantee

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