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service & solutions centre

Video conference/Concierge

Historically, deploying video conferencing has had massive downsides. It had tens of thousands of pounds in capital expenditure and, because of the costs involved, was the preserve of large corporations alone. Everything about our services from the technology itself to its costing structure is designed to deliver an entirely new kind of video conferencing experience. By removing the bandwidth issues, IT resource problems, the stress and high cost of traditional video conferencing, we’ve been able to bring the benefits of world-class visual communications within the reach of even the smallest organisations.

We also offer a range of features that will increase usage and deliver a higher return on investment from your video conferencing systems. With Multi-point Conferencing (Bridging) we will enable you to join multiple audio and video sites through your very own secure ‘virtual meeting room’ which available 24 hours a day. With our gateway services, you can make joint IP, ISDN and 3G calls without the need to install any costly lines or hardware and, once you’ve joined our network you can make Free Point-to-Point Calls to other users.

There are no up-front, per-call or per-minute costs, but a simple, manageable monthly subscription charge. In addition, you need have no concerns about security or quality of service. We address security at three levels – authentication, policy and encrytion and assure the highest level of security and privacy. From a quality of service point-of-view, we guarantee quality of service and always-on availability.

All of this is supported by our concierge services, which mean you can schedule meetings, book rooms, set-up calls and have them monitored by our professional operators. In addition, our operators can invite participants using existing tools such as Microsoft Outlook® or IBM Lotus Notes®.